At Femegha, we value your trust and satisfaction. Due to the nature of our products and keeping customer hygiene as our top priority, we do not accept returns, exchanges, or refunds once a product has been sold and delivered.

We kindly request you to carefully review your order before completing the purchase.

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Exceptions & Support

While we do not provide refunds or returns under normal circumstances, if you receive a wrong, defective, or damaged product, please contact us within 48 hours of delivery at support@femegha.in, along with your order details and clear pictures of the product received.
Our team will promptly review your grievance and work with you to provide a suitable resolution.

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Return / Replacement Window

• Eligible requests must be raised within 48 hours of delivery.

• Requests made beyond this timeframe will not be accepted.

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Replacement / Exchange Delivery Timeline

• Once approved, a replacement/exchange (where applicable) will be processed and delivered within 5–7 business days.

• Delivery timelines may vary depending on your location and courier availability.

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Refund Credit Timeline

• In cases where a refund is approved (rare exceptions only), the amount will be credited within 5–7 business days after confirmation.

• The credit may take 7–10 business days to reflect in your original payment method, depending on your bank or payment provider.

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Important Notes

• Products once used/opened cannot be returned under any circumstances.

• Refunds or replacements will not be provided for reasons such as:

  • Change of mind

  • Incorrect product ordered

  • Personal dislike after usage

• Femegha reserves the right to evaluate each case and provide a resolution at its sole discretion.